Abeille Beeswax Candles FAQs

To make things easier for you, we’ve compiled a list of our most frequently asked questions for you to take a look at, ranging from general questions about the composition of our beeswax candles to the more scientific aspects.

We’ve tried to cover as much as possible, but if there’s anything else you would like to know that we haven’t answered here, feel free to get in touch with us!

a candle burning


What are your NZ candles made from?

Our candles are made from native New Zealand beeswax blended with a little coconut oil to create our perfected formula. Both are renewable resources so you can make the eco-friendly choice by choosing our beeswax candles.

Why did you choose to blend beeswax and coconut oil?

Coconut oil is the perfect addition to beeswax candles. It helps to avoid tunneling as well as helping the candle burn more consistently. The perfect combination in our eyes!

Where is your beeswax and coconut oil sourced from?

Our beeswax comes from the lush South Island from ethical beekeepers, and we source our organic coconut oil from the Pacific Islands. Blending beeswax with a little coconut oil gives us our perfect secret recipe for creating the best beeswax candles.

Are your candles handcrafted?

Yes, every single one of our candles is handcrafted by our small team of four. Love and care are the driving forces behind each and every candle created and shipped to you.

What are your wicks made from?

Our candles all have wood-wicks. We love wood-wicks because they give off a quiet crackling sound as they burn, much like a fireplace, adding to the overall ambience beeswax candles provide. They also produce a natural smell and should not create any additional smoke, which cotton wicks can sometimes do.

How long do your beeswax candles last?

The short and simple answer is forever! They have even found beeswax candles from hundreds of years ago that still burn the same. We don’t know why anyone would want to wait that long to burn their candle, though, so we always recommend burning them sooner rather than later. This way you can enjoy all the perks that come with your beeswax candle as soon as possible. The burn time is listed on each product page. 

Why does the size of my candle not exactly match up with the size listed?

The sizing is based on the size of the mold rather than the actual candle. Because our candles are handcrafted, they won’t all necessarily be completely uniform. This is because beeswax actually shrinks as it cools, so we can’t guarantee that every single candle will look and weigh exactly the same. In our eyes, that’s the beauty of handmade products.

Why does there seem to be a film on my beeswax candle?

This is a completely natural and normal occurrence and is called a bloom. It can be removed simply by wiping it gently, but many people actually prefer the effect and look it gives. It gives candles a rustic feel and adds to the overall look of our scented beeswax candles, but it’s completely up to you as it won’t affect the efficacy of the candle in any way.

How can I keep my beeswax candles burning for longer?

To keep your candles burning for longer, make sure to place your NZ made scented candles in an area with no breeze and ensure it is completely upright. This will stop the wax from dripping to one side, and it should melt more evenly. Also ensure that you follow the burn rules, and trim your wick before every burn. 

Why does my candle seem difficult to light?

If your beeswax candle seems a little harder to light than your usual candles, don’t worry. Beeswax melts at a higher temperature meaning you might just need to hold the lighter or match on the wick for longer. Because of beeswax’s high melting point, it also means that the wicks are often larger than other candle wicks, so if you find that that is the case, it’s all for good reason.

What’s the safest way to burn my candle?

As with any candle, you should make sure that your lit candle is in view and out of the way of any drafts of air or any flammable items or fabrics to ensure that you’re safely burning your beeswax candle. In addition to this, ensure that you don’t touch or move the candle while the wax is melted to avoid burning yourself. Once you’ve finished using your candle, make sure the wick has been properly extinguished.

What is beeswax and where exactly does it come from?

Beeswax is a by-product of the honey making process bees participate in. To do this, they collect nectar and pollen from flowers to take back to the hive to create honey to feed the rest of the colony. As the bees eat this honey, their bodies in turn make wax. When it comes time for the beekeepers to collect their honey, we clarify and then use the wax to make our wonderfully natural candles and scented wax melts in NZ. It’s a fascinating process that demonstrates the intricacies of nature.

What is the difference between beeswax and paraffin candles?

This is a question where most people think the answer simply lies in the difference of material they are made from. While this is true, most people are unaware of the many downsides of paraffin candles. Unlike beeswax candles, which are made from reusable sources that are 100% natural (bees), paraffin candles are made from petroleum, a non-renewable resource. Beeswax candles are non-toxic and safe for people suffering from environmental allergies, whereas paraffin candles are toxic and contain carcinogens. Aside from these pretty major differences, paraffin candles also do not burn as bright, burn for a shorter time period, and drip more than beeswax candles do.

Can I add a personal note to  my order? 

Unfortunately we are unable to offer this service anymore due to increase in orders and our small team trying to process them as fast as we can. We are sorry about this! 


I have not received a confirmation email with my order? 

Please ensure that when you are placing your order, you add your email address into the order field. Often, this is the case when we receive these enquires, is that there was no email address entered. 


My candle has a crack in the wax, is this normal?

Short answer - yes this is completely normal. We do our best to ensure that this does not happen, we even go around each candle and use a heat gun to essentially smooth out the top layer (and to remove any air bubbles etc). However, if you receive your candle and it has a crack in the wax, or if you burn your candle and when it's cooled it has a wax - this is completely fine. This does not in any way effect the burn of your candle, mean your candle is ruined, or faulty.